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1. What is the difference between EFFICIENCY, EFFECTIVENESS and PRODUCTIVITY?

Q: What is the relationship between efficiency, effectiveness and productivity?

Efficiency

Efficiency is determined by the amount of time, money, and energy – i.e. resources – that are necessary to obtain certain results.

Effectiveness

Effectiveness is determined by comparing what a process or installation can produce with what they actually produce.

Productivity

Productivity is determined by looking at the production obtained (effectiveness) versus the invested effort in order to achieve the result (efficiency).

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